Product launch checklist for product marketing teams

A product launch is where a company commits a new product to the market and lines up product, marketing, sales, and support behind one date. When it is rushed, sales reps field questions they cannot answer, support gets tickets with no help docs behind them, and the announcement goes out before the landing page is live. The launch owner then spends the first week fixing those gaps instead of reading the results.


This product launch checklist covers the work from the moment a launch is greenlit with a target date through to the post-launch review. It moves in order, from positioning and pricing through to launch day and the review of results against the targets you set. It is written for the product marketing manager who owns the launch and the product, sales, and support people who deliver their parts of it.

The 17-step checklist

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Frequently asked questions

How far ahead should you start planning a product launch?

Start six to eight weeks out for a major launch and two to three weeks for a minor one. The slow part is enablement and content: sales scripts, help docs, and the landing page take longer to prepare than the release takes to ship. Set the date first and work backward so enablement isn't the step that slips.

Who should own a product launch?

The product marketing manager should own the launch end to end, with product, sales, and support each owning their own steps. Engineering owns the release, but someone outside engineering has to own whether the market is ready. When no single person owns the launch date, the parts ship on different days.

Does every release need a full product launch?

No. Reserve a full launch for releases that change what you sell or how you sell it. A bug fix or a small enhancement needs only release notes and a heads-up to support. Match the launch tier to the size of the change, or you train people to ignore your announcements.

What should you do if the product isn't ready by the launch date?

Decide at a set go/no-go date, usually three to five days out, whether to ship or move the launch. Moving the date costs less than launching a broken product to your whole audience. If only one part of the release is at risk, cut that piece and launch the rest rather than holding everything back.

Should you run a product launch in a spreadsheet or a dedicated tool?

A spreadsheet is fine for a small, single-team launch. For a cross-functional launch with a hard date, track the checklist where the team already works so reminders reach owners directly instead of sitting in a tab nobody opens. Chaser turns each step into a tracked task in Slack and chases the owner until it is done.

Related checklists

Does your team use Slack?

If your team’s in Slack, you can run this checklist there. Chaser assigns each step to the right person and follows up automatically until it’s done.

Works with everyone in your Slack — no logins, no onboarding.

1
Build a checklist
Start from scratch, or use a template like the client onboarding checklist.
2
Customize it for your team
Add or remove tasks and set who owns each one.
3
Run it in Slack
Your team gets their tasks in Slack and checks them off there, and Chaser follows up on anything that’s not done.
Try Chaser Free

Does your team use Slack?

If your team’s in Slack, you can run this checklist there. Chaser assigns each step to the right person and follows up automatically until it’s done.

Works with everyone in your Slack — no logins, no onboarding.

1
Build a checklist
Start from scratch, or use a template like the client onboarding checklist.
2
Customize it for your team
Add or remove tasks and choose who each one goes to.
3
Run it in Slack
Your team gets their tasks in Slack and checks them off there, and Chaser follows up on anything that’s not done.
Try Chaser Free