Frequently Asked Questions

Chaser transforms Slack from a communication tool into a place where work actually gets done. Track tasks, get automated follow-ups, and give everyone visibility—all without leaving Slack. No new tools. No training. Just progress.

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Everything from personal to-dos to multi-team projects and client deliverables:

Project Management

Plan and run entire projects. Each Slack channel acts as a project board: create tasks, assign owners and deadlines, reuse checklist templates for repeatable work, and track progress through dashboards, status reports, and calendar views.

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Team Task Management

Assign and track work across any or all Slack channels. Team leads see what's in progress, what's overdue, and what's falling through the cracks — without status meetings.

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Cross-Functional Work

When work spans teams or departments, everyone stays aligned and accountable without adding another tool to the mix.

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Client Work, Partners & Vendors

Manage deliverables, handoffs, and vendor workflows in shared Slack Connect channels. Follow-ups are automated, and your external collaborators never have to adopt a new tool — their seats are free.

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Recurring Operations

Daily standups, onboarding checklists, weekly reports, async approvals — repeating tasks and reusable checklists keep your recurring processes running automatically.

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Whatever your team works on: if they're in Slack, you can manage it in Chaser.

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Check out Chaser’s top features on the Features Page.

Chaser provides the same core project management capabilities — projects, recurring tasks, templates (we call it Checklists), dashboards, reporting, calendar views, automations, and an open API — but delivers them inside Slack instead of a separate app your team has to remember to open.

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Traditional PM tools fail most often at adoption: boards and dashboards are only accurate if everyone logs in and updates them. Chaser removes that risk since tasks get created in the conversation where work is discussed, follow-ups run automatically, and reporting stays current without anyone changing how they work.

Slack Lists is closer to a shared spreadsheet than a project management tool:

• It's a table of items that lives outside the conversation and has to be updated by hand.
• It doesn't follow up automatically to make sure tasks get done.

Chaser is a full project management system that runs inside the conversation:

• Tasks are created, assigned, and completed right in Slack — no separate list to keep updated by hand.
• Automatic follow-ups remind assignees until the work is done, and status reports post to each channel on a schedule.
• Recurring tasks ("Update HubSpot every Friday"), reusable checklists, and group assignments ("Everyone in #general sign the new vacation policy") handle repeatable and team-wide work.
• Everyone gets a personal task list in Slack, and managers get dashboards and reports that roll up everything across teams and projects.
• It connects to the rest of your stack — create tasks automatically via Zapier, webhooks, the open API, or AI agents like Claude and ChatGPT (MCP).

Yes. Chaser works alongside any other tools your team uses, and task import and export make it easy to bring existing work in — or move tasks between tools — whenever you need.

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Some teams find Chaser replaces their previous project management tool entirely and some prefer to keep both. Either way, there's no need to switch all at once.

Chaser automatically follows up based on context. When a task is due, it sends a reminder in the Slack thread. If the assignee hasn’t acknowledged the task, Chaser nudges them privately so nothing gets missed.

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Yes. You can assign a task to multiple individuals, a group, or everyone in the channel using @channel. Chaser tracks who’s completed it—and follows up with anyone who hasn’t.

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Yup! Chaser can be used seamlessly across workspaces. This is great for working with clients, partners, or vendors since everything can be done in Slack instead of asking them to adopt a new tool.

As a bonus, we give this away completely free. You won’t even pay for the seats used by anyone in other workspaces.

Yes. The Chaser Dashboard gives you a real-time view of task progress—without disrupting your team’s workflow.Your team keeps working in Slack as usual, and the dashboard stays up to date automatically.

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Yes. You can use Zapier or webhooks to create tasks automatically. Here’s how.

Yes. Set up the custom statuses your team works with — "In Review," "Blocked," "Approved," whatever your process requires — and filter your dashboard and reports by status to see exactly where work stands.

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You can also add Tags to organize tasks by priority, project, or anything else.

Yes. Create subtasks right inside a task's Slack thread. They stay grouped with the parent task in Slack, in reports, and on the web dashboard, so multi-step deliverables are easy to manage as one set.

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For larger projects, a dedicated Slack channel acts as the project board, with threads as task groups inside it.

Can I set up dependencies between tasks?

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You can link any task to another the same way you'd link to a Slack message, and group related tasks in one thread so the sequence stays obvious at a glance.

Simply add Chaser to Slack and you can instantly start creating tasks.

No one needs to sign up and no training is required. Chaser will explain itself to anyone that gets a task!

Nope! Chaser uses your existing Slack accounts.

Nope. You choose exactly who gets access — add the people who need it and leave everyone else out.

What integrations are available?

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Chaser integrates with Google Calendar, Google Sheets, Zapier (5,000+ apps), AI agents like Claude and ChatGPT via MCP, and browser extensions for Chrome and Edge. For everything else, there's a full API and incoming webhooks, so any tool can create, update, or report on tasks automatically. See all integrations →

Yes. Chaser has a native MCP integration, so AI agents like Claude and ChatGPT can create and assign tasks, check status, and run reports in Chaser. It also connects to 5,000+ tools through Zapier, plus webhooks and an open API for custom workflows.

Chaser is priced per seat. All plans include full access to all features.

‍Select Seats ($14/seat/month): Monthly billing, any number of seats

‍Select Seats ($10/seat/month): Annual billing, any number of seats

‍Full Workspace ($7/seat/month): Annual billings, must purchase seats for all Members of your Slack Workspace

*Single Channel Guests and External Connections can use Chaser free!

On the Flex Plan and Annual Plan you can choose who to purchase seats for. The Company Plan comes with a steep discount and unlocks seats for everyone on your Workspace.

Single Channel Guests and External Connections can always use Chaser 100% free!

Nope, this feature comes free, plus seats for External Connections are free!

The free trial offers unlimited access for unlimited seats for 14 days. No credit card needed!

Yes, please reach support@trychaser.com for special pricing for your registered non-profit.

Chaser automatically limits visibility based on where the task is created. People can only see tasks if they are in the channel/conversation where it was made (including in the dashboard). This way you don’t have to worry about manually controlling access.

Yes.

We encourage you to create tasks for yourself in channels so that others can get visibility, but if you need to keep a task private you can create it in your Direct Messages with yourself or in a private channel just for you.

No. Chaser never stores your Slack messages. It uses Slack's own authentication — no new logins or passwords — and is SOC 2 Type 2 compliant.

Schedule a free demo: https://www.trychaser.com/demo
‍Contact us: support@trychaser.com