SOC 2 compliance checklist for SaaS startups

SOC 2 compliance is where a SaaS company turns its everyday security practices into controls an auditor can verify: who can reach production, how changes ship, how incidents get handled, and which vendors touch customer data. Start the audit without that groundwork and the weeks before fieldwork go to reconstructing access reviews that never ran and writing policies to describe what the team actually does, while the deal that prompted the audit waits in security review.

This SOC 2 compliance checklist covers a first audit from the decision on report type and scope through to the auditor delivering the final report. It's written for SaaS startups without a dedicated security team, where the work usually lands on the CTO or an engineering lead.

The 16-step checklist

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Frequently asked questions

How long does it take to get SOC 2 compliant?

Plan on six to twelve months for a first Type II report: two to four months closing gaps from the readiness assessment, a three to six month observation window, then four to eight weeks for fieldwork and the report itself. A Type I is faster because it skips the observation window.

Should you get a Type I report first or go straight to Type II?

Go straight to Type II unless a specific deal needs paperwork sooner. A Type I only shows your controls were designed properly on a single day, and most enterprise security teams ask for the Type II anyway. The common compromise is a Type I now with a three month Type II window running right behind it.

Who should own SOC 2 at a startup?

One named person, usually the CTO or an engineering lead until there's a dedicated security hire. The auditor needs a single point of contact, and evidence requests stall when they land on a group. Spreading ownership across the whole engineering team is the most common reason readiness work drags past its target date.

What happens if a control fails during the observation window?

The auditor records it as an exception in the report; it doesn't automatically fail the audit. Document what happened, fix the control, and cover it in your management response. A report with a few explained exceptions still passes most security reviews. A qualified opinion only comes when failures are widespread or unaddressed.

Do you need a compliance automation platform for SOC 2?

No. A first audit can run on a spreadsheet that maps each control to its evidence folder. A platform like Vanta or Drata becomes worth the cost once evidence collection takes real engineering time every quarter. For the recurring work itself, like access reviews and tabletop tests, teams that run in Slack can use Chaser to give each task an owner and follow up until it's done.

Related checklists

Does your team use Slack?

If your team’s in Slack, you can run this checklist there. Chaser assigns each step to the right person and follows up automatically until it’s done.

Works with everyone in your Slack — no logins, no onboarding.

1
Build a checklist
Start from scratch, or use a template like the client onboarding checklist.
2
Customize it for your team
Add or remove tasks and set who owns each one.
3
Run it in Slack
Your team gets their tasks in Slack and checks them off there, and Chaser follows up on anything that’s not done.
Try Chaser Free

Does your team use Slack?

If your team’s in Slack, you can run this checklist there. Chaser assigns each step to the right person and follows up automatically until it’s done.

Works with everyone in your Slack — no logins, no onboarding.

1
Build a checklist
Start from scratch, or use a template like the client onboarding checklist.
2
Customize it for your team
Add or remove tasks and choose who each one goes to.
3
Run it in Slack
Your team gets their tasks in Slack and checks them off there, and Chaser follows up on anything that’s not done.
Try Chaser Free